:root{font-family:Inter,"Microsoft YaHei","PingFang SC",sans-serif;color:#142743;background:#edf4fb;font-synthesis:none;--blue:#0066ff;--muted:#667a96;--line:#e1eaf5}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button,a,select,input[type=range]{cursor:pointer}button{border:1px solid #cdddf1;border-radius:7px;background:#fff;color:#1658a5;padding:10px 14px}button:hover{background:#eef5ff;border-color:#80adea}button:focus-visible,a:focus-visible,select:focus-visible,input:focus-visible{outline:3px solid #87b7ff;outline-offset:3px}button:disabled{opacity:.5;cursor:default}a{color:var(--blue)}[hidden]{display:none!important}.app-header{position:sticky;top:0;z-index:2;background:white;box-shadow:0 3px 14px #153c6508}.topbar{display:flex;align-items:center;gap:25px;padding:16px 28px;border-bottom:1px solid var(--line)}.brand{font-size:25px;font-weight:800;white-space:nowrap;letter-spacing:-.7px}.topbar nav{display:flex;gap:24px;margin-left:auto}.topbar nav button{border:0;background:none;border-radius:0;color:#344563;padding:12px 4px;font-weight:600;white-space:nowrap;position:relative}.topbar nav button.active{color:var(--blue)}.topbar nav button.active:after{content:"";position:absolute;bottom:-16px;left:0;right:0;height:3px;background:var(--blue);border-radius:3px}.playback{display:flex;align-items:center;gap:16px;padding:10px 28px;border-bottom:1px solid var(--line)}.play-toggle{display:flex;align-items:center;justify-content:center;width:36px;height:36px;padding:6px;border:0;border-radius:50%;flex-shrink:0}.play-toggle img{width:23px;height:23px}.playback input{flex:1;min-width:30px;height:4px;accent-color:var(--blue);margin:0}#play-time{font-size:12px;white-space:nowrap;color:var(--muted);font-variant-numeric:tabular-nums}#playback-speed{border:0;background:transparent;font-size:12px;color:#344563;padding:5px 0}main{max-width:1440px;margin:auto;padding:18px 28px 30px}.runbar{display:flex;justify-content:space-between;gap:12px;font-size:12px;color:#6a809e;margin:0 0 16px}.panel{background:#fff;border:1px solid #e7eef8;border-radius:12px;padding:26px;margin-bottom:20px}.eyebrow{color:#607897;font-size:13px;margin-bottom:10px}.business-hero h1{font-size:28px;line-height:1.45;margin:0 0 12px;max-width:1000px}.business-hero p{font-size:15px;line-height:1.85;color:#526c8e;margin:0 0 12px;max-width:1100px}.text-button{border:0;background:none;padding:4px 0;color:var(--blue);font-size:13px;line-height:1.7;text-align:left}.section-title{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 23px}.section-title h2{font-size:20px;line-height:1.5;margin:0}.section-title>span{color:var(--muted);font-size:12px;white-space:nowrap}.business-flow{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:13px}.flow-step,.existing-step{text-align:left;border:0;border-radius:8px;padding:16px 14px;background:#edf5ff;color:#204064;min-width:0}.existing-step{background:#f4f7fa;color:#49627f}.business-flow small{display:block;color:#758ca7;font-size:11px;margin-bottom:9px}.business-flow strong{display:block;font-size:15px;line-height:1.6}.business-flow b{font-size:32px;display:block;margin-top:12px;color:#0966db}.business-flow em{font-style:normal;font-weight:400;font-size:12px;margin-left:7px;color:#7086a3}.business-flow p{font-size:12px;line-height:1.85;color:#7b8ca4;margin:9px 0 0}.findings{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.finding{padding:23px;background:#f8fbff;border-color:#dce8f8}.number{display:inline-flex;color:#4282d2;font-size:12px;font-weight:600;margin-bottom:13px}.finding h2{font-size:19px;line-height:1.65;margin:0 0 12px}.finding p{font-size:14px;line-height:1.85;color:#55708f;margin:0 0 15px}.evidence-links{display:flex;flex-wrap:wrap;gap:10px 18px}.staff-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.staff-card{border:1px solid var(--line);border-radius:9px;padding:22px;min-width:0}.person-heading{display:flex;align-items:center;gap:14px}.avatar{display:inline-flex;align-items:center;justify-content:center;width:43px;height:43px;border-radius:50%;background:#e4efff;color:#2467c6;font-size:18px;font-weight:600;flex-shrink:0}.person-heading h3{font-size:20px;margin:0 0 5px}.person-heading p{font-size:13px;color:var(--muted);line-height:1.6;margin:0}.outputs{display:flex;gap:12px;margin-top:22px}.outputs button{border:0;background:#f2f7fe;flex:1;min-width:0;text-align:left;padding:13px}.outputs strong{font-size:27px;display:block}.outputs small{font-size:11px;font-weight:400;margin-left:5px}.outputs span{display:block;font-size:12px;color:#54779f;margin-top:8px}.staff-task{border-top:1px solid var(--line);margin-top:20px;padding-top:17px}.staff-task>strong{font-size:15px;line-height:1.8}.staff-task p{font-size:13px;line-height:1.85;color:#5c7596;margin:9px 0}.staff-task .text-button{margin-right:15px}.handoff{margin-top:26px}.handoff h3{font-size:16px;margin:0 0 14px}.message-row{display:block;width:100%;text-align:left;border:0;border-left:3px solid #b9d6fb;border-radius:0;background:#f7faff;color:#1c3a60;margin-bottom:10px;padding:13px 16px}.message-row>span{font-size:13px;font-weight:600}.message-row p{font-size:13px;color:#60799b;line-height:1.8;margin:8px 0}.message-row small{font-size:11px;color:#7e92aa}.order-row{display:flex;align-items:center;gap:30px;border:1px solid var(--line);border-radius:8px;padding:20px;margin-bottom:12px}.order-row h3{font-size:17px;margin:0 0 7px}.order-row p{font-size:13px;color:var(--muted);margin:0 0 10px}.tag{display:inline-flex;font-size:11px;border-radius:5px;padding:4px 8px;color:#197154;background:#e5f5ed}.order-amount{margin-left:auto}.order-amount small{font-size:12px;color:var(--muted);display:block;margin-bottom:7px}.order-amount strong{font-size:25px;color:#173f6c}.order-actions{display:flex;gap:10px;flex-wrap:wrap;max-width:250px}.order-actions button{font-size:13px}.account-summary{display:grid;grid-template-columns:1fr 1fr 1.3fr;gap:25px;padding:23px;background:#f5f9ff;border-radius:9px;margin-top:22px}.account-summary small{font-size:12px;color:#6b83a1}.account-summary h3{font-size:25px;color:#165fbc;margin:9px 0}.account-summary p{font-size:13px;line-height:1.85;color:#5e789a;margin:8px 0}.cost-condition{border-left:1px solid #dce7f6;padding-left:25px}.cost-condition strong{font-size:15px}.compact-link{display:flex;align-items:center;justify-content:space-between;gap:20px}.compact-link h2{font-size:18px;margin:0 0 10px}.compact-link p{font-size:13px;color:var(--muted);line-height:1.8;margin:0}.compact-link button{white-space:nowrap}.person-tabs{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:25px}.person-tabs .selected{background:#eaf3ff;border-color:#92b8eb}.person-tabs .text-button{margin-left:auto}.journey{max-width:950px}.journey-event{position:relative;border-left:2px solid #d7e7fb;padding:0 0 24px 23px;margin-left:7px}.journey-event:before{content:"";position:absolute;left:-7px;top:3px;width:12px;height:12px;border-radius:50%;background:#3283ff;box-shadow:0 0 0 3px #fff}.journey-event:last-child{border-left-color:transparent}.journey-event>div{display:flex;align-items:center;justify-content:space-between;gap:15px}.journey-event strong{font-size:15px}.journey-event time{font-size:12px;color:#7c91ad}.journey-event p{font-size:14px;line-height:1.9;white-space:pre-wrap;color:#526f91;margin:10px 0}.muted,.empty{color:var(--muted);font-size:13px;line-height:1.8}.empty{padding:18px 0}#error{color:#b23030;background:#fff0f0;padding:15px;border-radius:7px}dialog{border:1px solid #d9e5f5;border-radius:12px;padding:26px;width:calc(100% - 40px);max-width:820px;max-height:85vh;color:#1c3555;box-shadow:0 20px 80px #133c6a36}dialog::backdrop{background:#142b4c70;backdrop-filter:blur(3px)}.dialog-heading{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);padding-bottom:17px;margin-bottom:20px;gap:15px}.dialog-heading h2{font-size:21px;margin:0}.dialog-heading button{font-size:23px;padding:2px 10px}.prose{font-size:14px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere}.record{border-bottom:1px solid var(--line);padding:0 0 20px;margin-bottom:20px}.record:last-child{border:0;margin-bottom:0;padding-bottom:0}.record-top{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:15px}.record-top strong{font-size:15px}.record-top span{font-size:12px;color:#778da8}.record h3{font-size:17px;line-height:1.8}.record p{font-size:14px;line-height:1.9;color:#4d698b}.record details{margin-top:12px}.record summary{color:var(--blue);font-size:13px;cursor:pointer}.record details .prose{border-left:2px solid #dce7f5;margin-top:12px;padding-left:15px}.product-document{display:grid;grid-template-columns:145px minmax(0,1fr);gap:22px;margin-top:18px}.product-document img{max-width:100%;border-radius:8px}.account-list{margin:0 0 28px}.account-list>div{display:flex;justify-content:space-between;gap:20px;padding:14px 0;border-bottom:1px solid var(--line);font-size:14px}.account-list dd{font-weight:600;margin:0}.account-list>div:last-child{color:#0966db}blockquote{border-left:3px solid #8eb7ec;padding:10px 15px;margin:12px 0;background:#f5f9ff;line-height:1.9;font-size:15px}#dialog-body>h3{font-size:17px;margin:24px 0 12px}
@media(max-width:1100px){.topbar{padding:14px 20px;gap:15px}.brand{font-size:23px}.topbar nav{gap:18px}.topbar nav button{font-size:14px}.topbar nav button.active:after{bottom:-14px}.playback{padding:10px 20px}main{padding:16px 20px}.business-flow{grid-template-columns:repeat(3,minmax(0,1fr))}.findings{grid-template-columns:1fr}.finding{padding:22px}.finding .number{margin-bottom:6px}.finding h2{margin-bottom:7px}.finding p{margin-bottom:9px}.staff-grid{grid-template-columns:1fr}.account-summary{grid-template-columns:1fr 1fr}.cost-condition{grid-column:1/-1;border-left:0;border-top:1px solid #dce7f6;padding:18px 0 0}.order-row{gap:20px}.order-actions{max-width:140px}.business-hero h1{font-size:25px}}
@media(max-width:650px){.topbar{flex-wrap:wrap;padding:12px 15px;gap:7px}.topbar nav{width:100%;margin:0;justify-content:space-between;gap:8px}.topbar nav button{font-size:13px}.topbar nav button.active:after{bottom:-12px}.playback{padding:9px 13px;gap:9px}#play-time{font-size:10px}main{padding:13px}.panel{padding:19px}.business-hero h1{font-size:23px}.business-hero p{font-size:14px}.runbar{font-size:11px;flex-wrap:wrap}.section-title{align-items:flex-start;flex-direction:column;gap:5px}.section-title h2{font-size:18px}.business-flow{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.flow-step,.existing-step{padding:14px}.staff-card{padding:17px}.order-row{flex-wrap:wrap;padding:17px}.order-actions{max-width:none;width:100%;border-top:1px solid var(--line);padding-top:15px}.order-actions button{flex:1}.order-amount strong{font-size:23px}.account-summary{padding:18px;gap:18px}.account-summary h3{font-size:22px}.compact-link{align-items:flex-start;flex-direction:column}.person-tabs{gap:8px}.person-tabs button{font-size:13px;padding:9px}.person-tabs .text-button{margin-left:0}.journey-event>div{align-items:flex-start;flex-direction:column;gap:6px}.record-top{align-items:flex-start;flex-direction:column;gap:6px}.product-document{grid-template-columns:1fr}.product-document img{width:135px}.dialog-heading h2{font-size:18px}dialog{padding:19px}}

.handoff>summary{font-size:14px;color:var(--blue);cursor:pointer;margin-bottom:16px}.finding .evidence-links{gap:5px 14px}

.response-grid{display:flex;gap:14px}.response-grid>button{flex:1;text-align:left;background:#f1f7ff;border:0;padding:18px 22px;color:#1a416f}.response-grid strong{display:block;font-size:32px;color:#0066ff}.response-grid small{font-size:12px;font-weight:400;margin-left:7px}.response-grid span{display:block;font-size:14px;margin-top:9px}.response-details{display:flex;gap:25px;margin-top:18px;flex-wrap:wrap}.customer-row{display:block;width:100%;text-align:left;padding:17px;margin-bottom:10px;background:#f7faff;border:1px solid #e1eaf5}.customer-row strong{display:block;font-size:15px;margin-bottom:8px}.customer-row span{font-size:14px;color:#55708f;line-height:1.8}.person-tabs{max-height:230px;overflow:auto}@media(max-width:650px){.response-grid{flex-wrap:wrap;gap:10px}.response-grid>button{min-width:40%;padding:16px}.response-grid strong{font-size:28px}.response-grid span{font-size:12px}}
.person-picker{display:flex;align-items:center;gap:18px;margin-bottom:26px}.person-picker select{min-width:0;max-width:100%;width:320px;border:1px solid #cdddf1;border-radius:7px;background:#fff;color:#204064;padding:11px 12px}.person-picker .text-button{white-space:nowrap}
.thought-label{display:block;color:#7c91ad;font-size:11px;margin-bottom:4px;font-weight:400}